Working at Elizabeth House
14 Huckleberry Close, Reading, RG8 8EH
Operated by Purley Park Trust Limited
7 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Staff praised approachable managers and felt proud to work there, but staff retention and lack of an activities coordinator need attention."
Safety & Risk
8/10
✓
Incidents and accidents were reported. All incidents were recorded and analysed. Staff reviewed incident reports to look for themes and trends.
Staff Culture
8/10
✓
Staff were proud of working at Elizabeth House. They told us how important it was to really know the people living there.
Staffing Levels
6/10
✓
People were supported by sufficient staff who knew them well.
Training & Dev
7/10
✓
Staff told us they felt very well supported. They explained there was a thorough induction and that training was very good.
Management
8/10
✓
Staff spoke highly of the registered and deputy manager and the acting director. Staff said they were approachable and they felt listened to.
Programmes
6/10
✓
Activities were varied and numerous taking place both within Elizabeth House and the onsite day centre as well as out in the community.
Points to consider
Staff numbers are enough to cover shifts and one-to-one support, but nothing about low staff turnover or no agency workers.
People were supported by sufficient staff who knew them well.
Varied outings and hobbies like card making and community stalls, but no dedicated activities coordinator or specialist therapy programmes.
Activities were varied and numerous taking place both within Elizabeth House and the onsite day centre as well as out in the community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews