Working at Eliza House

There was a positive atmosphere at the service... Staff felt supported in their roles and were able to speak up. Their comments included, 'It's a lovely place to work'

Staff were trained in safeguarding and knew how to protect people from abuse. Staff were trained and assessed as competent to administer medicines.

Staff felt supported in their roles and were able to speak up. Their comments included, 'It's a lovely place to work' and '[Registered manager] is the best.'

Staff supported and encouraged people to take part in various activities... We observed people... singing and dancing... visits out to Myddelton House and Southend... singers in, animals... cultural festivals.