Working at Elgin Lodge

Just the usual training to keep skills up to date, no specialist courses or help with qualifications.

Staff training records showed that staff were up to date with training and attended updated training when required.

Enough staff to get the job done safely, but no details on keeping staff long-term or avoiding agency cover.

Sufficient numbers of suitably trained and experienced staff were deployed to safely meet people's needs.

Basic help with outings, hobbies, and local events, but no activities coordinator or special programmes to make the role more interesting.

People had access to activities within the service and the local community to offer stimulation to prevent social isolation. People attended local day services and events within the local area.