Last updated: 9 February 2026
"Staff receive regular support with strong safeguarding, but basic activities and routine training only hold it back."
People were protected from abuse. Safeguarding procedures were in place. Staff had completed safeguarding awareness training. Lessons were learnt, and improvements made following accidents and incidents.
Staff knew people well and it was evident from their interactions with people that positive relationships had been formed.
Sufficient numbers of suitably trained and experienced staff were deployed to safely meet people's needs.
Staff training records showed that staff were up to date with training and attended updated training when required.
Staff received regular support and guidance from their manager.
People had access to activities within the service and the local community to offer stimulation to prevent social isolation. People attended local day services and events within the local area.
Just the usual training to keep skills up to date, no specialist courses or help with qualifications.
Staff training records showed that staff were up to date with training and attended updated training when required.
Enough staff to get the job done safely, but no details on keeping staff long-term or avoiding agency cover.
Sufficient numbers of suitably trained and experienced staff were deployed to safely meet people's needs.
Basic help with outings, hobbies, and local events, but no activities coordinator or special programmes to make the role more interesting.
People had access to activities within the service and the local community to offer stimulation to prevent social isolation. People attended local day services and events within the local area.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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