Last updated: 10 February 2026
"Excellent leadership, supportive culture and strong safety with good training, although staffing feels busy at times and activities are mostly basic."
The provider had a proactive and positive culture of safety... Improvements were found... and the provider was no longer in breach... Staff identified incidents and reported them... lessons were learned.
Staff said they were well supported by the registered manager... All staff we spoke with told us they felt the service had improved... 'The team is friendly, and the manager listens to our ideas.'
Staffing levels were consistently maintained to meet people's needs... A staff member said, “We have enough staff. You could always have more help and more hands but we work together very well to make sure we support all the residents.”
Staff completed mandatory training and an induction... Regular training and updates kept staff knowledge current... records showed they received supervision and appraisals for their continuous development.
The management team consisted of excellent leaders who... were supportive of staff and people and shared a strong ethos with a positive vision and culture... However, some staff said that the management team was not always visible around the home.
The home employed activity staff to arrange various activities... Planned activities included a sing along, bingo games, quizzes and crafts... exercise sessions... hairdresser... growing runner beans.
Staffing is adequate but staff say they could always use more help, so shifts might feel busy at times.
“We have enough staff. You could always have more help and more hands but we work together very well to make sure we support all the residents.”
Activities are regular with a coordinator but mostly basic like bingo, quizzes and gardening, with no specialist therapeutic approaches.
Planned activities included a sing along, bingo games, quizzes and crafts... exercise sessions... hairdresser... [family member] got their first crop of beans.
AI Generated
Last inspected: September 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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