Working at Eldra Court
Third Drive, Teignmouth, TQ14 9JT
Operated by Phoenix Adult Services Limited
7 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Thorough training and robust safety practices stand out, but staffing meets needs without extras and activities lack dedicated coordination."
Safety & Risk
8/10
✓
2021 targeted inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, accessing testing, managing outbreaks, and promoting safety through hygiene practices. Per 2019: Robust recruitment, regular risk reviews, safe medicines with competency checks.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff said they felt valued and their views and suggestions were listened to. They said the registered manager was very approachable and had an open-door policy.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were sufficient staff on each shift to ensure people's needs could be met in a timely way. The registered manager confirmed they had a stable staff team... Holidays and sickness were usually covered by the existing staff team.
Training & Dev
8/10
✓
Per 2019 comprehensive inspection: The training programme was comprehensive... specialist training such as epilepsy, autism and working with people who may have challenging behaviours. All staff had or were working towards a level three diploma in care... regular one to one supervision sessions.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff said they felt valued and their views and suggestions were listened to. They said the registered manager was very approachable and had an open-door policy.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People were supported to enjoy a wide range of activities both in and around the home as well as out in the community. One staff member had a passion for gardening and had supported people to grow their own vegetables... swimming... community trips.
Points to consider
Staff numbers are enough to meet needs safely with a stable team covering shifts internally, but nothing extra for light workloads or unhurried care.
There were sufficient staff on each shift to ensure people's needs could be met in a timely way. Holidays and sickness were usually covered by the existing staff team. (2019)
Varied activities like gardening, swimming and outings happen thanks to staff interests, but no dedicated coordinator or specialist programmes.
One staff member had a passion for gardening and had supported people to grow their own vegetables... supported to access the local community... swimming... (2019)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews