Working at Eldon House Residential Home
Downgate, Liskeard, PL14 5AJ
Operated by Sharob Care Homes Ltd
22 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Strong safeguarding and a tight-knit supportive team, but no registered manager and occasional staffing gaps need addressing."
Safety & Risk
7/10
✓
Safeguarding processes were in place to help safeguard people from abuse. Risks associated with people's care had been assessed and guidance was in place for staff to follow. Medicines were safely managed.
Staff Culture
6/10
✓
Staff morale was good... Staff told us, 'It's a great place to work' and 'We are a tight knit team, and all support each other.'
Staffing Levels
5/10
!
We had received concerns that the staffing levels at the service were not adequate... Staff told us, 'We have enough staff. Yes, there are gaps at times, but we manage to support each other.'
Training & Dev
6/10
✓
Staff received regular training, suitable for their roles. There was a system in place to monitor training to help ensure this was regularly refreshed and updated.
Management
2/10
✕
The service had a manager currently going through the registration process with the Care Quality Commission.
Programmes
6/10
✓
Per 2018 comprehensive inspection: People took part in a range of activities... regular trips out planned with the services own mini-bus. Some external entertainers visited the service and staff also arranged everyday activities.
Points to consider
No permanent manager in post yet, the current one is still going through registration.
The service had a manager currently going through the registration process with the Care Quality Commission.
Staffing is adequate but there are gaps at times, covered by the team helping each other with limited agency use.
Staff told us, 'We have a good core staff team and support any gaps between ourselves' and 'We have enough staff. Yes, there are gaps at times, but we manage to support each other.'
Only standard training with regular updates and supervision, no specialist courses or funded qualifications.
Staff received regular training, suitable for their roles. There was a system in place to monitor training to help ensure this was regularly refreshed and updated so staff were kept up to date with best practice.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2021
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews