Last updated: 9 February 2026
"Supportive managers and stable long-serving staff, but basic activities without a dedicated coordinator and only standard training hold it back."
2022 IPC inspection: We were assured that the provider was using PPE effectively and safely, accessing testing, and making sure infection outbreaks can be effectively managed.
Per 2019 comprehensive inspection: Most staff had worked at the service for several years providing continuity. People, relatives and staff told us they felt supported.
Per 2019 comprehensive inspection: The service was well staffed, and most staff had worked at the service for several years. Staff responded promptly when people required assistance.
Per 2019 comprehensive inspection: Staff were receiving appropriate training which was relevant to their role. Regular group supervisions were held.
Per 2019 comprehensive inspection: There was a registered manager in post who provided leadership and support. People, relatives and staff told us they felt supported and able to approach managers.
Per 2019 comprehensive inspection: A range of meaningful activities were on offer to keep people occupied, according to their interests.
No dedicated activities coordinator or specialist programmes, so the role involves mostly routine personal care with some basic activities.
A range of meaningful activities were on offer to keep people occupied, according to their interests. Per 2019 comprehensive inspection
Only standard training and supervisions, no specialist courses or funded qualifications.
Staff were receiving appropriate training which was relevant to their role. Per 2019 comprehensive inspection
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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