Working at Elcombe House

2022 targeted inspection: all infection prevention assured including PPE, testing, social distancing; Per 2019: strong safeguarding training, proactive updated risk assessments, safe medicines, learning from incidents shared in meetings.

Per 2019 comprehensive inspection: staff describe 'big family... love being here... feel one hundred percent supported', 'passion for job roles', open inclusive atmosphere praised by staff, people, relatives, professionals.

Per 2019 comprehensive inspection: 'enough staff to support people safely... relaxed atmosphere... staff able to spend meaningful time'; 2022: measures to mitigate COVID-related staff pressures.

Per 2019 comprehensive inspection: 'ongoing, planned, in-depth training' including named 'virtual dementia training', face-to-face sessions, regular supervision, staff say 'training is so good... helps us understand people'.

Per 2019 comprehensive inspection: registered manager passionate and hands-on, involved in care forums, staff say 'I feel one hundred percent supported... real family atmosphere', relatives and professionals praise management highly.

Per 2019 comprehensive inspection: dedicated wellness coordinator runs varied programme including intergenerational school links, fundraising for tandem bike, cinema room, music therapy, hydration project, garden parties; people more engaged and happier.