Working at Eighton Lodge Residential Care Home
Low Eighton, Gateshead, NE9 7UB
Operated by Wellburn Care Homes Limited
47 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Supportive management and improved staff morale create a rewarding environment, but staffing lacks stable teams and activities miss specialist programmes."
Safety & Risk
7/10
✓
Medicines management had been improved, processes for applying and recording creams were now in place, However, some further improvements could be made to medicines records
Staff Culture
8/10
✓
staff morale has improved, I always want to come to work, it is very rewarding work
Staffing Levels
6/10
✓
There were sufficient staff to support people safely and in a person-centred way
Training & Dev
7/10
✓
I have just completed the new dementia training. There are good development opportunities
Management
8/10
✓
The new registered manager listens to any concerns and takes action, they have made a big difference, staff morale has improved
Programmes
6/10
✓
There is something on every morning and afternoon, A gentleman comes with a WAG dog, they have two or three animals visiting
Points to consider
Staff numbers are enough for safe care, but no details on stable teams or spare time for unhurried support
There were sufficient staff to support people safely and in a person-centred way
Activities happen daily with outings and pet visits, but no specialist programmes or creative innovations to make the job more rewarding
There is something on every morning and afternoon, A gentleman comes with a WAG dog, they have two or three animals visiting
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews