Last updated: 9 February 2026
"Great management and positive team culture, although staffing relies on workers from other homes and training lacks funded qualifications."
There were procedures in place to ensure people were protected from the risk of abuse. Risk to people had been assessed... Medicines were stored securely, administered and recorded appropriately.
Staff were complimentary of their manager... 'We work here as a team, the manager is like an inspiration...' 'I love working here'
There were sufficient staff available to support people's needs... 'There is enough staff here.' Staff absences were covered by staff from the provider's other homes.
Staff were supported with induction, training, supervision and appraisals... training in areas such as... mental health and autism awareness.
People and staff were complimentary of how the service was managed... 'The manager is amazing, she has done so much for me… she will go to the end of the world for you.'
People participated in activities such as art work, knitting, cooking classes and dance classes. People visited theatres, parks and restaurants.
Staffing is adequate but shift gaps are filled by workers from other homes and managers pitching in.
Staff absences were covered by staff from the provider's other homes and the management team also supported people when additional support was required.
Training covers basics and some mental health topics but no funded qualifications or career development for everyone.
Staff had completed training in areas such as health and safety... mental health and autism awareness. The provider informed us that their aim was to provide more tailored training.
Activities offer variety like art and outings but no dedicated coordinator or specialist recovery programmes.
People were encouraged to engage in activities... art work, knitting, cooking classes and dance classes... visited theatres, parks and restaurants.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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