Working at Egerton Manor Care Centre
Blackburn Road, Bolton, BL7 9PL
Operated by New Care Egerton (OPCO) Limited
64 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff praised the approachable manager and positive culture where they felt supported with good training, but high staff turnover and delayed performance reviews hold it back."
Safety & Risk
6/10
✓
we saw occasional shortfalls in medicines record keeping, including for prescribed creams... Most of the records we checked showed people were having their regular medicines administered correctly. However, we saw 2 examples where records of medicines administration had been duplicated
Staff Culture
8/10
✓
Staff described a positive and open culture where they felt supported and able to raise concerns or suggestions
Staffing Levels
5/10
!
Most staff we spoke with felt there were appropriate levels of staffing, however some felt this was not the case and commented on how their breaks were often much later than expected due to the demands of the role
Training & Dev
7/10
✓
Staff had achieved 100% compliance for mandatory training and 96% compliance for additional dementia training. The provider ensured staff had access to supervision
Management
7/10
✓
Without exception everyone we spoke with told us how well the home was run by the registered manager; they said the registered manager was very approachable and always available to chat
Programmes
6/10
✓
The home employed an activities coordinator and several assistants who formed part of the ‘wellbeing’ team. People had a range of activities to choose from with themes including art, exercise, music and reminiscence. Regular trips out
Points to consider
Staff turnover over 80% last year, and some say they are too busy for breaks on time
The turnover of staff between May 2024 and May 2025 exceeded 80%... some felt this was not the case and commented on how their breaks were often much later than expected due to the demands of the role
Medication records have occasional mistakes like missing cream applications and duplicated entries
we saw occasional shortfalls in medicines record keeping, including for prescribed creams... we saw 2 examples where records of medicines administration had been duplicated
Some staff have waited over a year for performance reviews
The provider did not always ensure annual appraisals were completed in a timely manner. We saw evidence of staff who had started working for the service in 2023 who had yet to have an appraisal
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews