Last updated: 9 February 2026
"Staff enjoy thorough training and a supportive culture, but the lack of a stable team and routine activities hold it back."
All staff... were trained in safeguarding and knew what to do if they were concerned... The home's arrangements for the management of people's medicines were safe. Only staff trained... gave out medicines.
Staff were supported at the home through regular supervision meetings, appraisals, and meetings. A staff member told us, 'We get wonderful support. I get supervised. We have a team meeting once a month.'
Most people thought the home was well-staffed. A relative said there was, 'Absolutely enough staff.' People said staff usually came quickly if they used their call bells. One person said, 'Not usually long. About 10 minutes.'
Records showed staff completed a wide range of courses including the Care Certificate and NVQs. Specialist training was provided... For example, NHS nurses ran courses on stoma care and the local authority trained staff in falls awareness.
The registered manager and deputy took an active role in the day to day running of the home, talking with people, and supporting staff. People considered them approachable and friendly.
People had access to a wide range of one-to-one and group activities. We saw people taking part in a game of seated bowls and an armchair exercise class. People said they also enjoyed... visiting entertainers, coach trips, and... religious services.
Staffing levels are enough with call bells answered in about 10 minutes, but no details on low agency use or a long-serving stable team to make workloads easy.
One person said, 'Not usually long. About 10 minutes.' Most people thought the home was well-staffed.
There is an activities coordinator with varied events like games, exercises, trips, choir, and entertainers, but no specialist programmes or innovative methods to add extra variety to the job.
People had access to a wide range of one-to-one and group activities... seated bowls and an armchair exercise class... visiting entertainers, coach trips, and the religious services.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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