Working at Edwardstow Court Care Centre
Edwardstow Court, Cheltenham, GL54 1FG
Operated by The Orders Of St. John Care Trust
48 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported in a strong team culture with good management and training, but frequent agency use from recruitment challenges and medication errors hold it back."
Safety & Risk
6/10
✓
Per 2022: Due to a series of medication errors, management... requested consistent staff from the agency... The registered manager was developing the recording of any actions taken or required to further strengthen this process.
Staff Culture
8/10
✓
Per 2021 comprehensive inspection: 'We are such a strong team. We know people's strengths and areas of development, and we all complement each other well.' Without exception, every member of staff spoke positively about feeling supported.
Staffing Levels
4/10
!
The registered manager was continually reviewing the challenges they experienced with recruitment and retention to minimise the impact on people. Agency staff were frequently used and monitored.
Training & Dev
7/10
✓
Per 2021 comprehensive inspection: People were supported by staff who had received relevant and good quality training... Updated training and refresher courses were scheduled, and competency checks were carried out.
Management
7/10
✓
Staff were positive about how the Registered Manager was addressing the challenges. One staff member told us, 'The registered manager manages well to ensure that staff provide safe and personalised care.'
Programmes
7/10
✓
Per 2021 comprehensive inspection: The activities co-ordinator used national guidance... We observed people being engaged in various activities... bread making, gardening, flower arranging, chutney making, indoor games, singing, woodland walks.
Points to consider
Frequent agency staff because they have trouble hiring and keeping permanent care workers.
The registered manager was continually reviewing the challenges they experienced with recruitment and retention to minimise the impact on people. Agency staff were frequently used
Some medication mistakes and falls issues needed fixing with extra training and checks.
due to a series of medication errors... Falls audits were completed monthly... developing the way in which they recorded actions taken and required to further strengthen this process.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews