Last updated: 10 February 2026
"Staff feel supported and valued by approachable managers in a caring culture, but activities are mostly routine without special programmes."
Safeguarding systems and training in place; medicines managed safely; risks assessed with positive risk-taking supported; incident learning system established.
Staff felt well supported by managers and colleagues; culture was caring and inclusive with an open door policy.
People were supported by the right amount of suitably skilled and experienced staff; recruitment was safe with pre-employment checks.
New staff completed induction training and all staff were provided with ongoing training in topics specific to their role and people's needs; competence regularly checked.
Managers were visible, approachable and supportive; staff told us they were proud to work for the service and felt valued and respected by managers.
Staff supported people in community activities, hobbies, interests, and holidays; assistive technology used for communication and independence.
The job is mostly routine care with basic community outings and hobbies, no activities coordinator or special programmes.
People told us they regularly took part in activities in the community and staff supported them with social activities, hobbies, interests and religious beliefs.
Only standard induction and basic role training, no specialist courses or funded qualifications.
New staff completed induction training and all staff were provided with ongoing training in topics specific to their role and people's needs.
Staffing is adequate but nothing special, no info on stable teams or low agency use.
People were supported by the right amount of suitably skilled and experienced staff.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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