Working at Edmund House
98-108, Scunthorpe, DN16 3EB
Operated by Bupa Care Homes (HH Scunthorpe) Limited
56 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Staff feel valued with supportive management, good training and strong safety, but COVID staffing pressures and limited activities variety hold it back."
Safety & Risk
8/10
✓
2022: Assured provider preventing infections, using PPE effectively and safely, accessing testing for people and staff, infection outbreaks managed, IPC policy up to date; Per 2019: Effective safeguarding, learning from incidents, medicines administered as prescribed
Staff Culture
7/10
✓
Per 2019: 'Staff felt valued and confirmed communication and morale was good... the management team were supportive... Staff had a strong sense of team commitment and worked together'
Staffing Levels
5/10
!
Per 2019: 'Staffing levels were sufficient and ensured people received responsive care and support'; 2022: 'The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures'
Training & Dev
7/10
✓
Per 2019: 'Care was provided by trained and competent staff. Staff received a programme of training designed around the needs of the people they supported. A new competence and assessment framework had been introduced'; 'The training and support we get is really good'
Management
7/10
✓
Per 2019 inspection: 'Staff felt valued and confirmed communication and morale was good. They also said the management team were supportive. Comments included, "They are very approachable" and "The management listen to us and want to work with us to get things right."'
Programmes
5/10
!
Per 2019: 'The service employed two activities coordinators who had developed an activity and entertainment programme... We received mixed feedback... other people told us there was not enough variety and we observed there were no activities provided on the first day'
Points to consider
Staffing is adequate for timely care but COVID caused staff pressures that needed fixing with special measures.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures (2022); Staffing levels were sufficient (2019)
Activities team offers trips and entertainers but some residents say not enough variety and none happened one inspection day.
We received mixed feedback from people about the activities provided by the service. Some people told us there was a good choice... However, other people told us there was not enough variety and we observed there were no activities provided on the first day of the inspection (2019)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews