Last updated: 9 February 2026
"Staff enjoy the positive culture and teamwork with approachable managers, but hygiene issues in laundry and bathroom areas need improvement."
Majority of home clean, but laundry and bathroom unhygienic with dirt build-up, mould, worn surfaces not effectively cleanable. (2022 targeted inspection)
Staff enjoyed working at the home; 'It means you get such satisfaction in being there for people'; promoted teamwork. Per 2019 comprehensive inspection.
There were sufficient staff to care for people at times people wanted assistance; registered manager had measures for COVID-19 related staff pressures. Per 2019 and 2022 inspections.
Staff had received training and developed the skills they needed to care for people, through induction and on-going training. Per 2019 comprehensive inspection.
People, relatives and staff told us they saw the provider and registered manager regularly, and found them approachable. Per 2019 comprehensive inspection.
People enjoyed bingo, quizzes, gentle exercises, arts and crafts, pamper sessions, bowling, music and reminiscence. Per 2019 comprehensive inspection.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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