Last updated: 10 February 2026
"Strong leadership and staff feeling valued and supported, but staffing lacks retention details and training is only standard."
Improvements had been made to the service to ensure people received safe care. Medicines were managed safely. Risks to people were assessed and staff supported people to ensure risks were managed.
Staff felt valued and were well supported. One member of staff told us, 'Since [registered manager] took over I feel much more supported. We also have a strong deputy who knows the home well...'
People told us there were enough staff... Staff were confident there were enough staff to ensure people's needs were met. One member of staff told us, 'Things have improved, and we are much better now with staffing levels.'
Per 2019 comprehensive inspection: Staff had completed a range of training to ensure they had the skills and knowledge to meet people's needs. New staff completed an induction programme and were supported by more experienced staff.
We received extremely positive feedback about the registered manager and the improvements they had made. The registered manager promoted a positive, caring culture that ensured people were at the heart of all the service did.
Per 2019 comprehensive inspection: There was a wide range of activities available which were arranged to meet people's needs. The activity coordinators arranged a monthly activity meeting... People enjoyed trips out.
Staffing levels are enough to meet needs without rushing, but no details on retention, agency use, or proactive hiring beyond basics.
People told us there were enough staff... Staff were confident there were enough staff... 'Things have improved, and we are much better now with staffing levels.'
Only standard training and induction, no specialist courses or funded qualifications mentioned.
Per 2019 comprehensive inspection: Staff had completed a range of training... New staff completed an induction programme and were supported by more experienced staff.
Activities programme has coordinator and variety like trips and meetings, but no specialist or innovative approaches.
Per 2019 comprehensive inspection: There was a wide range of activities available... activity coordinators arranged a monthly activity meeting... People enjoyed trips out.
AI Generated
Last inspected: March 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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