Last updated: 10 February 2026
"Staff spoke positively about the family-like culture and felt supported by management, although staffing lacks retention details and training is standard."
Since our last inspection the provider had implemented an electronic medicines management system. This was understood by staff and was effective in ensuring all aspects of medicines management were safe. Risks to people's health and wellbeing were assessed and appropriately managed.
Staff spoke positively about the culture at the home and told us staff morale was high. One care assistant said, 'It's a miniature family here.' Another said, 'All the staff work well together. The home runs smoothly.'
There were enough suitably trained staff to support people according to their needs and wishes. Relatives/friends told us they felt the home was suitably staffed.
Staff had completed a range of on-line and face to face training. New staff had completed an induction, which included a period of shadowing more experienced staff. Staff received regular supervision and support from the registered manager.
The registered manager led by example and provided stability for the staff team. Staff told us they felt supported and valued by the management team, with one care assistant commenting, 'They [management] are there for the staff.'
Not covered in 2022 focused inspection report (Safe and Well-led only).
Staffing levels are adequate with enough workers on each shift, but no details on agency use or staff retention to show stable teams.
There were enough staff to meet people's needs. Relatives/friends told us they felt the home was suitably staffed.
Staff get standard training, induction and supervision, but nothing extra like specialist courses or funded qualifications.
Staff had completed a range of on-line and face to face training. New staff had completed an induction, which included a period of shadowing more experienced staff.
AI Generated
Last inspected: April 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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