Last updated: 10 February 2026
"Staff enjoy a family-like culture with supportive managers and robust training, although activities lack specialist programmes."
Staff were trained in safeguarding... The registered manager analysed safeguarding concerns for trends... Risk assessments were completed... Medication audits provided regular oversight of any irregularities
Staff referred to the home as, 'Our second home, with people who are like family'. A staff member said, 'We are so well treated and respected... It's a lovely place to work'
There were enough staff to meet the needs of people. Our observations supported this. People did not have to wait long to be assisted when they required help. People were cared for by a consistent team of staff
The registered manager ensured staff had support to develop their skills through a flexible and robust approach to training. Staff received a comprehensive induction... specialist knowledge such as hoist training was always face to face
People, staff, and relatives expressed confidence in the registered manager. A staff member said, 'The registered and deputy managers are very good. They are very easy to talk to and explain things to us'
People told us there were various activities and that staff always tried to include everyone... The activities staff go out of their way to do things we are interested in. The home offered 'in-house' facilities... cinema/TV room, bar, library, a hairdressers
Activities offer variety like themed events, restaurant-style dining, and using in-house facilities such as the cinema and library, but no specialist programmes or training for staff in therapeutic approaches
People told us there were various activities... activities staff go out of their way... The home offered 'in-house' facilities for people which they could access if they wished to. This included a cinema/TV room, bar, library, a hairdressers... A 'restaurant-like' experience was created
AI Generated
Management Quality
Well-led: Good
Direct feedback from current and former employees

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