Working at Edgbaston Beaumont

Staff numbers meet basic needs but feel stretched when busy, with some residents and relatives wanting one more helper.

We received mixed views from people and their relatives in relation to staffing levels. One person told us, 'The only thing is when they are busy, they are really busy. It might be good to have more sometimes, even just one extra person as a floater.'

Training covers standard induction and supervisions but has gaps like some staff not knowing deprivation of liberty details.

Whilst we did not see people being supported in restrictive ways some staff we spoke with did not know which people had authorised DoLS and what it meant for people.

Only standard training mentioned with no evidence of specialist courses, funded qualifications or career development.

Care staff and nurses told us they felt they had the training they needed or could access training on request. Newly appointed staff undertook a period of induction.