Last updated: 10 February 2026
"Staff feel valued in a supportive culture with approachable management and good training, but routine activities and COVID staffing pressures hold it back."
2022 targeted inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, accessing testing, and infection prevention policy up to date. Per 2017: Appropriate arrangements in place to ensure safe handling of medicines, regular audits completed with no concerns.
Per 2017 comprehensive inspection: Staff enjoyed working at Edgar Street. They told us the home was well run and they found the registered manager to be very supportive and approachable. The service had gained the Investors in People Award: 'Edgar Street has a culture which is friendly, helpful and supportive. The people who work there are very loyal and committed'.
Per 2017 comprehensive inspection: People told us there were always enough staff available to provide the support they wanted. We were told that agency staff were not used in the home. 2022: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Per 2017 comprehensive inspection: Staff received the induction, training and supervision necessary to help them to deliver effective care. Where necessary, staff were supported to achieve a higher level 3 qualification.
Per 2017 comprehensive inspection: Staff told us they enjoyed working in the service and that the registered manager was very supportive and approachable. Regular staff meetings meant that staff were able to make suggestions about how the service could be improved.
Per 2017 comprehensive inspection: People took part in a wide range of activities both within the home and in the local community... monthly culture nights were held... garden... encouraged to use to grow vegetables and fruit.
Activities follow a regular pattern like outings, culture nights and gardening, with no specialist programmes or staff trained in special therapies.
Per 2017 comprehensive inspection: People took part in a wide range of activities both within the home and in the local community to promote their sense of well-being.
Staff faced some shortages from COVID and needed special plans to keep shifts covered.
2022 targeted inspection: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
AI Generated
Last inspected: October 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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