Last updated: 9 February 2026
"Staff feel supported and valued like family with strong management and safety practices, although basic training and agency use for community activities hold it back."
Managers investigated incidents thoroughly and took action to ensure mitigation was put in place... decrease in the number of incidents... Staff managed medicines safely. Staff understood and supported people to manage risks.
All of the staff told us they manager supported them, and they felt valued and cared for. Comments included “I enjoy it here, I feel very well respected and part of the team.” “I love this home - the staff are like family."
Staff told us there was always enough of them on shift. One staff member said “The staff team are good, we all pull together like a family."
There were enough staff with the right skills who had undergone specific training to support people safely. Staff had undertaken training in health and safety and COSHH.
Staff felt supported. Comments included, “The manager is amazing; I would always speak up if needed.” Leaders and staff had a shared vision and culture based on person centred care, promoting independence and teamwork.
1 person told us how they enjoyed spending time with their family and how they engaged in community events, such as dance shows... opportunities to engage in 1 to 1 time with staff in the community doing activities they enjoyed.
Staff numbers are okay but they source extra staff for one-to-one community activities, which might involve agency workers.
additional staffing was always sourced to ensure people did not miss opportunities to engage in 1 to 1 time with staff in the community doing activities they enjoyed.
Training is standard like health and safety, with no specialist courses or funded qualifications mentioned.
staff had undertaken training in health and safety and COSHH, which involves the safe management of cleaning substances.
No activities coordinator or special programmes, so the job is mostly helping people with their own outings and hobbies.
they engaged in community events, such as dance shows... 1 to 1 time with staff in the community doing activities they enjoyed.
AI Generated
Last inspected: January 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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