Working at Edenbridge Manor Care Home

Systems were in place to keep people safe from abuse and harm. People received safe care from sufficient numbers of appropriately trained staff who knew them well... lessons were learnt to continually identify and embed good practice.

Staff felt well supported by the management team and they treated each other kindly and worked together well as a team... Staff told us, 'They care about us, it makes a difference.'

Staff were given training which followed current good practice guidance... medicine givers have all received extra training and support... supported to gain qualifications and to consider extending their role.

Staff felt the management team were open and approachable, and there were regular opportunities for staff and management to discuss incidents or areas for improvement within the service to ensure lessons were learnt.

there was a dedicated activity team that worked alongside the care team to promote mental and physical well-being... Activities were provided by staff in line with people’s interests... trips out... model railways room.