Working at Eden View

No permanent manager, the registered ones had left and the new one was still getting registered.

At the time of our inspection, the two people who were registered as the managers of the service were no longer working in the service. We were still waiting to receive an application to cancel their registration. [...] a newly appointed manager in post who was in the process of applying for registration. Per 2017 comprehensive inspection

No activities programme or coordinator, just basic stuff like nail painting, bible reading and occasional outings to church or the park.

one person enjoyed having a bible reading. Another person enjoyed being pampered and staff supported them to paint both their toenails and fingernails. People were able to attend the local church for lunch. The provider had transport available so that people could access the local community such as the park, pub. Per 2017 comprehensive inspection

Only standard training like moving and handling and safeguarding, no specialist courses or funded qualifications.

New staff completed an induction [...] training in a range of topics relevant to their role. These included moving and handling; emergency aid; food hygiene; safeguarding; dementia; and person-centred care. Per 2017 comprehensive inspection