Working at Eden Place Mental Health Nursing Home

Staff received safeguarding training and risks to people's health, safety and wellbeing were assessed... Medicines were ordered, stored and administered safely... Accidents and incidents were reported and recorded by staff and monitored by the registered manager.

There were enough staff to support people safely and respond to people's needs in a timely way. Staff gave positive feedback about staffing levels including the consistency of the staff team and minimal use of agency staff.

The registered managers were 'train the trainers' which enabled them to tailor specific training to the needs of their staff team and people who lived at Eden Place. They accessed training offered by the local authority in care planning, wound care and oral care.

Management valued the importance of being seen as part of the team and had an open-door policy to promote positive team working and morale.

Individual and group activities took place... Planned activities were displayed on a community board... exercise activities took place with an external specialist... people were encouraged to contribute their ideas and suggestions for day trips and outings.