Last updated: 9 February 2026
"Staff receive strong training from healthcare professionals and risks are managed safely, but no permanent registered manager and adequate staffing hold it back."
Risks to people were now being assessed, managed and monitored effectively. Medicines were being administered and managed safely.
Staff said they felt much happier coming to work since the new management was in place. Staff felt more appreciated and valued now.
The manager used a dependency tool to establish the staffing levels to ensure there were enough staff on each shift to meet people's needs.
As well as a full induction, staff completed online and face to face training. The manager had arranged for healthcare professionals to come in to train staff in specific areas; such as tissue viability and medicines.
The registered manager is no longer employed by the home, and the current manager has applied to become registered.
There was a full-time activities coordinator who offered a wide choice of activities for people to get involved in; including cognitive activities... pet therapy.
No permanent manager in post, the current one has only applied to register.
The registered manager is no longer employed by the home, and the current manager has applied to become registered.
Staffing is adequate but nothing special, no details on low agency use or staff staying long-term.
The manager used a dependency tool to establish the staffing levels to ensure there were enough staff on each shift to meet people's needs.
AI Generated
Last inspected: April 2021
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp