Working at Eden Lodge Health Care
236 Alcester Road South, Birmingham, B14 6DR
Operated by Hasbury Home Care Services Ltd
7 bedsNursing homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"People feel safe with well-managed risks and staff enjoy a positive culture with good training, but activities are basic and staff stability unclear."
Safety & Risk
8/10
✓
2020 IPC inspection: We were assured the service were following safe infection prevention and control procedures to keep people safe. Per 2019: People and staff told us they felt safe; risks assessed and managed with positive risk-taking encouraged; incidents analysed with learning.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: There was a positive culture where staff and management took pride in the care and support that they provided. Staff told us they were listened to and it was a good place to work.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: Staffing levels were sufficient to meet people's needs safely and flexibly. Rotas showed there were sufficient staff deployed on shift to keep people safe.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff received training and support to enable them to carry out their roles effectively. Staff comments included 'I feel 100% supported', 'We do face-to-face training', 'I did Management of Actual and Potential Aggression training [Mapa]' and 'There are opportunities for training.'
Management
7/10
✓
Per 2019 comprehensive inspection: People and staff told us the registered manager was approachable and responded immediately to resolve any concerns in a timely manner.
Programmes
5/10
!
Per 2019 comprehensive inspection: There were opportunities for people to follow their interests and hobbies. They were supported to be part of the local community. People went shopping, or visited places such as the library, cinema, bowling, coffee shops, park and pubs.
Points to consider
Only basic outings to shops, parks and cinemas, no dedicated activities coordinator or specialist programmes to make the job more interesting.
Per 2019 comprehensive inspection: People went shopping, or visited places such as the library, cinema, bowling, coffee shops, park and pubs.
Staff numbers are enough for safe care, but no info on low agency staff use or long-serving stable teams.
Per 2019 comprehensive inspection: Staffing levels were sufficient to meet people's needs safely and flexibly.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews