Last updated: 9 February 2026
"Supportive management and a family-like team culture, but basic activities without a dedicated coordinator or specialist programmes hold it back."
Staff had received training in safeguarding adults... Risks to people were managed and reviewed... People received their medicines safely. Accidents and incidents were recorded and investigated.
Staff comments included; 'It is open and honest here, very much so. We are like a family, we talk about things and get them done. I have fun when I come to work'.
There were sufficient staff to meet people's needs and staff had time to sit and chat with people. Staff rotas confirmed planned staffing levels were consistently maintained.
Staff completed training which included: infection control, moving and handling, dementia, safeguarding... New staff were supported to complete an induction programme... they received regular supervision.
People's comments included; '[Registered manager] don't take any messing', 'Good manager, she listens and fixes things'; staff said '[Registered manager] is superb, supportive'.
People were offered a range of activities... Activities included; arts and crafts, music, and games. Events such as fireworks night, Halloween and Christmas were celebrated and people enjoyed regular trips out.
Only basic activities like arts, crafts, music, games, themed events and outings, no dedicated coordinator or specialist programmes to make the role more varied.
Activities included; arts and crafts, music, and games. Events such as fireworks night, Halloween and Christmas were celebrated and people enjoyed regular trips out of the home.
Staffing is adequate with enough people to chat to residents, but nothing special like low agency use or a long-serving team.
There were sufficient staff to meet people's needs and staff had time to sit and chat with people. Staff rotas confirmed planned staffing levels were consistently maintained.
Only standard training like dementia care and moving people, plus regular check-ins, no specialist courses or funded qualifications.
Staff completed training which included: infection control, moving and handling, dementia, safeguarding... they received regular supervision.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp