Working at Eden House

Effective systems to safeguard from abuse; concerns referred and investigated. Effective systems to investigate and learn from incidents and accidents.

Staff were enthusiastic and motivated to go above and beyond. 'Eden House has a homely feel. We are part of one big team, like a family.'

There were enough staff to meet people's needs. Staffing levels had recently increased following a review of people's needs. People and most relatives confirmed staff responded in a timely way.

An enthusiastic and dedicated management team led the home with compassion and respect. People, relatives, staff and visiting professionals also described the exceptional leadership within the home.

Falls technology reduced falls from 8 to 1 for one person; reminisce technology reduced incidents by 50%; virtual garden improved wellbeing and focus; university partnership on COVID impact.