Working at Eden House

Refreshers for key training like medicines, safeguarding, and health and safety are overdue.

refresher training had not always been provided within the required timescales for areas such as medicines, safeguarding and health and safety.

Fixes for problems spotted in checks, like staff medicine skills assessments, take too long.

a medicine audit completed in July 2018 identified that staff medicine competencies were required... staff medicines competencies had still not been introduced or completed.

Checks on medicine storage temperatures and staff skills are not fully up to date.

Storage room temperature had not always been checked... staff had not always had their competencies assessed in relation to medicine administration.