Last updated: 9 February 2026
"Stable staffing with no vacancies and a marvellous team spirit, but no registered manager in post yet."
Medicines systems were well-organised... following a number of medicine's handling errors in the last 12 months the provider reduced the risk... by introducing a new electronic medicine's systems... The providers systems to identify and learn from incidents... also included, sharing the lessons when things went wrong with all managers and staff.
One member of staff said, 'This is a wonderful place to work. I've never known such a marvellous team spirit and 'can do' attitude amongst all the managers and staff.'
The care home did not currently have any nursing or care staff vacancies and continued to recruit more nursing and care staff than they currently required to ensure they would still have enough staff already employed.
Staff told us the training they received was a mixture of e-learning and in-person practical training courses that were refreshed at regular intervals. The provider's electronic training matrix identified the training staff had completed, which covered all the topics that were relevant.
At the time of our inspection there was not a registered manager in post however, a new manager had been appointed and they have applied to be registered with us.
Activity coordinators helped plan and deliver appropriate activities and events... Weekly activity calendars indicated people could choose to take part in a variety of meaningful activities every day if they wished. This included for example, arts and crafts classes, trips to the local library and parks, coffee mornings, chair aerobics, quiz's, a science club, outdoor games in the courtyard, bingo and cake decorating.
No permanent manager registered yet, even though acting managers are approachable and praised.
At the time of our inspection there was not a registered manager in post however, a new manager had been appointed and they have applied to be registered with us.
Only standard training like e-learning, refreshers and Care Certificate mapped induction, no specialist courses or funded qualifications mentioned.
The training also included a comprehensive induction programme, which was mapped to the Care Certificate... Staff told us the training they received was a mixture of e-learning and in-person practical training courses that were refreshed at regular intervals.
Activities programme has variety like quizzes, arts and crafts and outings with a coordinator, but no specialist or innovative approaches.
Weekly activity calendars indicated people could choose to take part in a variety of meaningful activities every day if they wished. This included for example, arts and crafts classes, trips to the local library and parks, coffee mornings, chair aerobics, quiz's, a science club, outdoor games in the courtyard, bingo and cake decorating.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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