Working at Eden Grange

Medicines systems were well-organised... following a number of medicine's handling errors in the last 12 months the provider reduced the risk... by introducing a new electronic medicine's systems... The providers systems to identify and learn from incidents... also included, sharing the lessons when things went wrong with all managers and staff.

One member of staff said, 'This is a wonderful place to work. I've never known such a marvellous team spirit and 'can do' attitude amongst all the managers and staff.'

Staff told us the training they received was a mixture of e-learning and in-person practical training courses that were refreshed at regular intervals. The provider's electronic training matrix identified the training staff had completed, which covered all the topics that were relevant.

Activity coordinators helped plan and deliver appropriate activities and events... Weekly activity calendars indicated people could choose to take part in a variety of meaningful activities every day if they wished. This included for example, arts and crafts classes, trips to the local library and parks, coffee mornings, chair aerobics, quiz's, a science club, outdoor games in the courtyard, bingo and cake decorating.