Working at Eckling Grange
Norwich Road, Dereham, NR20 3BB
Operated by Eckling Grange Limited
60 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Visible, open and approachable managers lead motivated staff enjoying strong teamwork and good training, but uncertain staff retention and no specialist therapeutic programmes hold it back."
Safety & Risk
7/10
✓
The management team had a culture of continuous improvement. Any accidents or incidents were holistically reviewed and actions put in place to minimise future occurrences.
Staff Culture
7/10
✓
Staff were motivated and enjoyed strong team work.
Staffing Levels
6/10
✓
The provider ensured there were enough staff available to ensure people received support in a timely way. People we spoke with and our observations confirmed this.
Training & Dev
7/10
✓
Staff were supported to completed national vocation qualifications, and received one to one development support sessions from the services training manager.
Management
7/10
✓
People and their relatives told us that they were visible, open and approachable.
Programmes
6/10
✓
The service provided an extensive range of enrichment activities and outings... painting, flower arranging... singer... outings.
Points to consider
Staffing levels are enough to meet daily needs, but no details on staff staying long-term or low use of agency workers.
The provider ensured there were enough staff available to ensure people received support in a timely way.
Regular activities like painting, outings and school visits keep things varied, but no specialist therapeutic programmes or staff training in them.
The service provided an extensive range of enrichment activities and outings. People told us that they enjoyed this. One person told us, "Oh yes there are lots of activities. There's painting, flower arranging... outings."
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews