Working at Echo Square House
70 Parrock Road, Gravesend, DA12 1QH
Operated by National Autistic Society (The)
3 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"A proud, stable staff team with good training and safety, although activities lack coordination and staffing relies on day centre support."
Safety & Risk
8/10
✓
Staff had received training about protecting people from abuse... Positive risk assessment took place to maintain people's safety... Medicines continue to be managed... safely.
Staff Culture
8/10
✓
Staff were proud to work for the provider and had done so for many years; 'The strong staff team work well together which I believe together with good communication is a good foundation'.
Staffing Levels
6/10
✓
Staffing levels had been maintained to ensure there were enough staff available to meet people's physical, social and emotional needs.
Training & Dev
8/10
✓
All staff had completed the National Autistic Society's SPELL framework; majority had Diploma in health and social care level two; regular supervision and annual appraisal.
Management
7/10
✓
Staff said the registered manager gave effective support as they were contactable when they needed them and listened and acted on their views.
Programmes
4/10
!
People took part in activities based on their individual preferences. Some people attended a day centre... trips out such as to places of interest and meals out.
Points to consider
No activities coordinator or special programmes in the home, so the job is mostly routine support for daily living and outings.
People either attended the provider's day centre during the day or had been assessed as having the skills and abilities to stay at home and to go out independently.
Staffing is adequate with one carer for three people, relying on day centre staff for breakfast support.
There continued to be one member of staff on duty to support the three people at the service. To ensure continuity of staffing, staff from the provider's day service supported people with their breakfast.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews