Working at Ecclesholme
Vicars Street, Manchester, M30 0DG
Operated by Franklin Care Group Limited
50 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.5/10
Key Finding
"Supportive management and good training with a strong team culture, but activities have taken a back seat since the coordinator left and staffing levels dipped."
Safety & Risk
6/10
✓
The home needed to ensure any new risks identified for people had a corresponding risk assessment. We identified a missing risk assessment had not been completed following a recent incident. Immediate action was taken.
Staff Culture
6/10
✓
Staff said they were supported in their role and the team worked well together.
Staffing Levels
5/10
!
There were enough staff to meet people's needs and people did not have to wait long to be assisted when they required help.
Training & Dev
6/10
✓
Staff said training relevant to their roles was provided. This was a mixture of face to face and online training. A training tracker tool showed where staff required refresher training.
Management
6/10
✓
Staff told us management were supportive and approachable.
Programmes
3/10
✕
An activities coordinator had recently left the service. Another had been recruited and started shortly after our inspection. Care staff were encouraged to coordinate activities... although people told us these had recently taken a back seat.
Points to consider
Activities took a back seat after the coordinator left, so the role involves mostly routine personal care right now.
An activities coordinator had recently left the service... people told us these had recently taken a back seat.
Staffing is adequate but nothing special, with some relatives saying levels had decreased.
Some relatives we spoke with told us staff levels had decreased but the dependency tool in use reflected there were enough staff to meet current needs.
Only standard training with some refreshers needed, no specialist courses or funded qualifications mentioned.
A training tracker tool showed where staff required refresher training and the registered manager was addressing this as a priority.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews