Last updated: 10 February 2026
"Supportive management, passionate team culture and innovative programmes, although some familiar agency staff are used at times."
When safeguard concerns had been raised they were investigated and any learning shared with the staff during team meetings. Medicines were managed safety.
One said, 'We are passionate here, it's all about the young people and what's best for them.' Another staff told us, 'I really enjoy it and love the young people.' We are so supported, it's a team effort.
There is a consistent staff team and they have bonded with [Name]. Staffing had been considered for each person's needs and these were regularly evaluated.
Staff told us they felt they had the training they required for their role. One staff member requested life guard training so they could use a new facility for the people and this was arranged.
All the staff without exception felt supported by the registered manager. One staff member said, '[Name] has been like a whirlwind since they arrived making lots of positive changes, paperwork, environment and support.'
The provider had a proactive and innovative approach in supporting people with learning life skills through a recognised education programme. The Award Scheme Development Accreditation Network (ASDAN)... People are proud of what they achieve, it's small but measurable.
Some agency staff are used at times, though they are familiar and get thorough induction and shadowing.
There was a positive approach to working with agency staff. We saw currently those agency staff in use were familiar with the home. All new agency staff were required to complete a shadow shift.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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