Working at Ebor Lodge
92 Westbourne Avenue, Hull, HU5 3HS
Operated by Mrs Carol Mason
13 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Happy staff and strong safety practices, but management oversight missed a gap in staff recruitment checks."
Safety & Risk
8/10
✓
2022 targeted inspection: Assured provider preventing infections, using PPE effectively, accessing testing, managing outbreaks, meeting vaccination requirements. Per 2020: Detailed risk assessments, good medicines systems.
Staff Culture
7/10
✓
Per 2020 comp inspection: Staff were happy in their role which had a positive effect on people's wellbeing. Provider accessible and approachable, staff meetings held, open-door policy.
Staffing Levels
6/10
✓
Per 2020 comp inspection: Enough staff were available to safely support people. Staff told us there were always enough staff on duty to ensure people's individual needs were met.
Training & Dev
6/10
✓
Per 2020 comp inspection: Records showed training deemed mandatory by the provider for their role was up to date. New staff completed induction and Care Certificate with regular supervisions and appraisals.
Management
5/10
!
Per 2020 comp inspection: People and staff felt the provider and management team were supportive and approachable. Staff were happy in their role but governance systems were not fully embedded.
Programmes
6/10
✓
Per 2020 comp inspection: Regular person-centred activities including bingo, quizzes, art, walks, community outings to theatre, cinema, pub; observed engaging session with external compere.
Points to consider
Management is supportive but oversight missed a gap in one staff recruitment file.
We found a gap in one staff recruitment file that was not picked up by the provider or the audit process.
Only standard mandatory training and basic inductions, no specialist courses or funded qualifications.
Records showed training deemed mandatory by the provider for their role was up to date.
Activities are regular and varied but no dedicated coordinator or specialist therapeutic programmes.
People had access to activities that were person-centred and regular... bingo, art, quizzes... out shopping, to the theatre, cinema and to the pub.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews