Working at Ebenezer Residential Care Home
152 Market Street, London, E6 2PU
Operated by Ebenezer Residential Care Limited
5 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.5/10
Key Finding
"Well-managed with good training and happy staff, but thin weekend staffing and no activities programme hold it back."
Safety & Risk
6/10
✓
2022 targeted inspection: Assured provider was using PPE effectively, preventing infections, and managing outbreaks; however, not always following most up to date testing guidance.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Staff were happy with the learning opportunities available to them. Staff told us, 'I had lots of training.'
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: There were enough staff to support people during weekdays. However, the staffing rota showed there was one staff to care for three people on each shift during weekends with standby or on-call staff.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff training records showed they had received a range of training in areas appropriate to the needs of people using the service. The registered manager provided staff with regular supervision and appraisal.
Management
6/10
✓
Per 2019 comprehensive inspection: The registered manager sought feedback from people and staff. A relative told us, 'The home is well managed.'
Programmes
3/10
✕
Per 2019 comprehensive inspection: People enjoyed activities of their choice.
Points to consider
Staffing is adequate but nothing special, with only one carer for three people on weekend shifts using on-call backup.
Per 2019 comprehensive inspection: the staffing rota showed there was one staff to care for three people on each shift during weekends... had 'standby or on call-staff' who were deployed when more staff were needed.
No activities programme or coordinator, so the role is mostly routine personal care.
Per 2019 comprehensive inspection: People enjoyed activities of their choice.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews