Working at Eaton Court
Eaton Court, Grimsby, DN34 4UD
Operated by Indigo Care Services Limited
45 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Staff feel like family with an open door manager, but staffing shortages leave them short of time and training is only basic mandatory."
Safety & Risk
7/10
✓
Medicines were effectively managed. People received their prescribed medicine in a timely way from staff who undertook this safely.
Staff Culture
8/10
✓
Staff we spoke with told us they loved working at the service one said, 'I just love my job, it's like family here'.
Staffing Levels
5/10
!
We spoke with people about the staffing levels provided. We received the following comments, 'The staff are very good, but sometimes they are a bit short of time' and 'No, there's not enough [staff], it's not fair on them'
Training & Dev
6/10
✓
Staff had completed 83 percent of their training needs.
Management
7/10
✓
The registered manager had an 'open door' policy in place so people, relatives, staff or visitors could speak with them at any time.
Programmes
6/10
✓
There were activities provided Monday to Friday, during our inspection the programme of activities was extended to weekends... arts and crafts, board games, film events and visits from local entertainers and a gardening club.
Points to consider
Staffing is adequate but residents say staff are sometimes short of time and too busy.
'The staff are very good, but sometimes they are a bit short of time' and 'No, there's not enough [staff], it's not fair on them'
Only standard mandatory training with 83% completion, no specialist courses or funded qualifications.
Staff had completed 83 percent of their training needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews