Last updated: 10 February 2026
"Good training and safety monitoring, but staff feel uneasy raising concerns with managers due to their close friendships outside work."
Accidents and incidents were recorded and monitored to ensure trends and patterns were identified and action taken to minimise future risks.
Some staff told us they felt the manager was approachable but it would depend who they were raising concerns about and if that staff member was in their friendship group.
Staff told us they felt there were enough staff available to meet people’s needs.
Staff told us they were appropriately supported through an induction programme, as well as receiving ongoing training and supervision.
most staff told us they felt uneasy raising issues with the management team as they are friends outside work with several staff members.
One relative said, "They [staff] are always around, and activity lady is good, keeps people occupied and that’s a good thing."
Staff do not feel fully comfortable raising concerns with managers due to close friendships outside work.
most staff told us they felt uneasy raising issues with the management team as they are friends outside work with several staff members.
Team culture has some issues with openness as staff hesitate to speak up about certain people.
Some staff told us they felt the manager was approachable but it would depend who they were raising concerns about and if that staff member was in their friendship group.
Staffing is adequate to meet needs but no details on stable teams or low agency use.
Staff told us they felt there were enough staff available to meet people’s needs.
AI Generated
Last inspected: July 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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