Last updated: 10 February 2026
"Staff praised management support and team spirit during the pandemic with strong safety measures, but a basic activities programme lacks variety."
We were assured that the provider was preventing visitors from catching and spreading infections, meeting shielding and social distancing rules, admitting people safely, using PPE effectively, accessing testing, promoting safety through premises layout and hygiene, and managing infection outbreaks.
The staff spoke positively about the management support and excellent team approach in meeting the challenges they were facing during the pandemic.
The staff spoke positively about the management support and excellent team approach in meeting the challenges they were facing during the pandemic.
Staff supported people's social and emotional wellbeing. Measures were in place to ensure they kept in touch with family and friends. The staff had been innovative in how they had decorated the home for Christmas whilst ensuring safe standards of hygiene could be maintained.
Just basic Christmas decorations and keeping residents in touch with family, no regular programme of activities to make the job more varied.
Staff supported people's social and emotional wellbeing. Measures were in place to ensure they kept in touch with family and friends. The staff had been innovative in how they had decorated the home for Christmas whilst ensuring safe standards of hygiene could be maintained. They had decorated the garden and exterior of the windows which looked very festive.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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