Working at Eastview Residential Home
406 London Road South, Lowestoft, NR33 0BH
Operated by Mr. Dennis Jarvis
14 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Stable staffing with no agency use, effective training and a supportive culture, but activities lack a dedicated coordinator."
Safety & Risk
7/10
✓
Systems were in place to help protect people from the risk of abuse and harm. Risks were identified and reviewed in a timely manner. Medicines were safely managed.
Staff Culture
8/10
✓
There was an open and inclusive culture within the service. Staff turnover was low and morale was good. Staff said they felt supported and there was effective leadership in the service.
Staffing Levels
8/10
✓
Records showed that shifts were covered by an established staff team with no use of agency staff which ensured continuity of care for people. Staff told us that they had time to meet people's needs and to spend quality time with them.
Training & Dev
8/10
✓
Systems were in place to ensure that staff received training, achieved qualifications in care and were regularly supervised and supported to improve their practice. Training was linked to the specific needs of people.
Management
7/10
✓
The registered manager was active and visible in the service. They were supported by the deputy manager, head of care and the provider... People told us the management team were available and approachable.
Programmes
6/10
✓
Daily activities were in place... including visiting entertainers, board games, bingo and themed quizzes. Staff supported people to pursue their interests... arts and crafts, quizzes, knitting, gardening and external trips.
Points to consider
Some group activities like bingo, quizzes, knitting, and trips, but no dedicated activities coordinator or specialist programmes to make the role more varied and fulfilling.
Daily activities were in place for those that wished to participate. This included visiting entertainers, board games, bingo and themed quizzes... weekly knitting sessions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews