Working at Eastside Gardens

No permanent manager in place, just an interim one with lots of recent management changes, so leadership feels unstable.

There had been a number of management changes at the home over recent years. There was a registered manager in post. She was the regional manager and employed in an interim position until a permanent registered manager was in post.

Medicines not managed safely, with stock not matching records and missing instructions for creams and patches.

Quantities of remaining medicines did not always match the records of doses administered... Guidance and records were not always in place to support the safe administration of topical medicines.

Staffing is adequate but nothing special, no details on stable team or low agency use.

At the time of our inspection, there were sufficient staff deployed to meet people's needs.