Working at Eastrop House and Lodge
Eastrop House, Basingstoke, RG21 7PY
Operated by Parkcare Homes (No.2) Limited
9 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel valued in a family-like atmosphere with clear leadership and good training, but high staff turnover, agency reliance, and unclear medication records are concerns."
Safety & Risk
6/10
✓
2021 targeted inspection: medicines managed safely and person-centred overall, but care records not always clear for complex/variable doses; per 2017: good risk management and safeguarding.
Staff Culture
8/10
✓
Per 2017 comprehensive inspection: staff described family-like atmosphere, felt valued and listened to, proud and privileged to work there, strong team spirit and open communication.
Staffing Levels
5/10
!
Per 2017 comprehensive inspection: high staff turnover and agency use (historically 33%, reduced to 10%) due to behaviours that challenge, with concerns about rotations for skilled interventions.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: mandatory and specialist training (autism, positive behaviour management, physical interventions, Makaton) up to date; supervisions every 4-6 weeks; all staff qualified or supported to qualify.
Management
7/10
✓
Per 2017 comprehensive inspection: registered manager provided clear and direct leadership visible at all levels which inspired staff to provide a quality service; approachable and supportive per staff feedback.
Programmes
6/10
✓
Per 2017 comprehensive inspection: tailored activity schedules with variety including gymnastics, nature reserve outings, sensory garden activities, community visits, evaluated for impact on well-being.
Points to consider
Staffing is adequate but relies on some agency workers and had high turnover from challenging behaviours.
Per 2017 comprehensive inspection: high turnover of staff... high level of agency staff... reduced to 10 per cent.
Medication records are not always clear for people with complex or changing doses.
2021 targeted inspection: Where people had complex medicines needs, it was not always clear from care records whether medicines administered were in line with a plan... MARs... not always a clear source... variable dose.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews