Working at Eastridge Manor EMI Nursing and Residential Home
Wineham Lane, Haywards Heath, RH17 5SD
Operated by South Coast Nursing Homes Limited
51 bedsNursing homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.4/10
Key Finding
"Good training and safety practices with positive culture and activities, but no permanent manager and some agency staff use."
Safety & Risk
7/10
✓
Systems and processes were effective in safeguarding people from abuse... There were effective systems in place to ensure that medicines were administered safely. Medicines were stored and disposed of safely.
Staff Culture
6/10
✓
One staff member said, '[The manager] is great. She manages the floor well.' Another said, 'Communication is really good here.'
Staffing Levels
5/10
!
There were enough staff in place to ensure people remained safe and met their needs. One staff member said, 'There's enough staffing. There is some agency.'
Training & Dev
7/10
✓
Staff had received mandatory training in areas such as safeguarding, infection control, dementia and moving and handling. Staff received additional training... for example, registered nurses completed training in wound care, use of syringe drivers and PEG.
Management
2/10
✕
At the time of the inspection there was not a registered manager in post. Management oversight was being provided by the Regional Operations Manager.
Programmes
6/10
✓
We spoke with... activities coordinator... We observed people receiving one to one hand massages... group flower arranging activity... staff supported them in the arts and crafts sessions and to tend to the garden.
Points to consider
No permanent manager in place, oversight provided by acting regional manager.
At the time of the inspection there was not a registered manager in post. Management oversight was being provided by the Regional Operations Manager.
Staffing is adequate but some agency workers are used and shifts can feel hard work.
One staff member said, 'There's enough staffing. There is some agency. It's hard work but we are doing fine actually.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews