Last updated: 10 February 2026
"Outstanding staff training and positive culture, but no registered manager and adequate staffing."
People were protected because risks had been assessed and any measures needed to mitigate these were fully documented... Medicines were safely managed... proactive approach to learning from accidents and incidents through staff debriefings and training events.
The service had a clear, positive and open culture that was shared amongst the management team and care staff. Staff were proud to work for Eastleigh and spoke highly of the manager and the provider.
There were sufficient staff on at all times to ensure people's needs were met safely and in a timely way. Staffing levels were kept under review and adjusted if people's needs changed.
The provider had started a dementia academy which would involve ongoing learning in different formats for staff to undertake... peer review system... Top talent scheme... supported internship programme.
The service did not have a manager registered with the Care Quality Commission. The manager was in the process of registering with CQC.
People consistently had a wide range of activities and outings... regular contact and shared activities with local school children... interactive table... Purple Angels... dementia festival of music... raising chicks project.
No registered manager in post at inspection, even though one was applying, so provider was overseeing instead.
The service did not have a manager registered with the Care Quality Commission. The manager was in the process of registering with CQC.
Staffing is adequate and safe but nothing special, with no details on low agency use or long team retention.
There were sufficient staff on at all times to ensure people's needs were met safely and in a timely way.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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