Last updated: 9 February 2026
"Staff praised the caring manager, felt supported with strong safety and training, but basic staffing without good retention and everyday activities hold it back."
People were protected from the risk of abuse. Risks to people's health and safety were assessed, monitored and changes acted on. Medicines were well managed.
Staff felt supported and enjoyed their role.
There were enough suitably skilled, trained and experienced staff to keep people safe.
Almost all training had a 100% completion rate. Staff were encouraged to develop their skills by obtaining external recognised qualifications such as diplomas in social care.
All staff praised the registered manager and welcomed their open, honest and caring approach to management.
A lead skills coordinator was in place... develop a weekly social activity planner... Animal Therapy... arts and crafts.
Staffing levels meet basic needs with staff on hand when called, but no details on low staff turnover or minimal agency cover.
There were enough suitably skilled, trained and experienced staff to keep people safe.
Some variety in daily activities from the coordinator like arts, crafts and pet therapy, but nothing specialist to make the role stand out.
A lead skills coordinator was in place. Their role was to assess people's needs, develop a weekly social activity planner... 'Animal Therapy'... I like to do arts and crafts.
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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