Working at Eastholme
Denehouse Road, Seaham, SR7 7BQ
Operated by Swanton Care & Community (Autism North) Limited
5 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Supportive management, up-to-date training and a proud team culture, although staffing and activities are adequate without standout retention or dedicated coordination."
Safety & Risk
7/10
✓
Staff demonstrated a good understanding of safeguarding... Risks continued to be managed safely... Medicines records were completed and accurate.
Staff Culture
8/10
✓
Staff spoke proudly about the provider's ethos... 'I come in here with a smile each day and try and make a difference for people.' We observed staff were supportive of each other.
Staffing Levels
6/10
✓
Enough well-trained staff were available to ensure people's needs were met. Staffing levels were determined by the number of people using the service and their needs.
Training & Dev
8/10
✓
Training, supervision and appraisals were up to date... One staff member told us, 'We are at 100% complete, we have completed all our training and more.'
Management
8/10
✓
Staff told us the registered manager was supportive and promoted their development. 'You can go to [The registered manager] for anything, they listen to you.'
Programmes
6/10
✓
Staff developed individual weekly activity planners... supported to access horse-riding weekly... pictures of people enjoying a visit to a sensory facility and gateway wheelers.
Points to consider
Staffing is adequate for needs but nothing special, with no details on low agency use or long team retention.
Enough well-trained staff were available to ensure people's needs were met.
Activities are varied like horse-riding and outings but no dedicated coordinator or specialist programmes.
Staff developed individual weekly activity planners that reflected people's interests. One person was supported to access horse-riding weekly.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews