Working at Eastgate Residential Home
12 Speakman Street, Stoke On Trent, ST3 4JR
Operated by Sanctuary Home Care Limited
11 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Strong safety practices and supportive management with good training and culture, but adequate staffing without stability details and basic activities hold it back."
Safety & Risk
8/10
✓
Staff aware of safeguarding, concerns reported and investigated; risks managed positively; medicines administered safely and accurately.
Staff Culture
7/10
✓
Staff felt supported in their role, provided feedback at meetings and supervisions which was acted upon.
Staffing Levels
6/10
✓
There were enough suitably recruited staff available to meet people's needs.
Training & Dev
7/10
✓
Staff received induction, shadowing, specialist training such as autism and managing positive behaviours, and regular supervision.
Management
7/10
✓
The registered manager spent time working alongside staff and staff described them as approachable, fair and supportive.
Programmes
6/10
✓
People supported with community outings, college, Special Olympics, line dancing, zoo visits and hobbies.
Points to consider
Staff numbers are enough but nothing special, no details on team stability or temps covering shifts.
There were enough suitably recruited staff available to meet people's needs.
Varied outings and hobbies are supported but no activities coordinator or specialist programmes to enrich the role.
People accessed the community with support and were able to participate in hobbies and interests that met their preferences.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews