Working at Eastcotts Care Home with Nursing
Eastcotts Farm Cottage, Haverhill, CB9 7UN
Operated by Raveedha Care Limited
59 bedsNursing homes
Workplace Score
4.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.2/10
Key Finding
"Staff enjoy an inclusive culture with good training and support, but staffing shortfalls, safety risks and weak oversight hold it back."
Safety & Risk
3/10
✕
Provider did not ensure all risks identified and mitigated, with breaches of regulation on safe care; care plans not always detailed or followed, incident analysis not in depth.
Staff Culture
6/10
✓
Staff described an inclusive culture, where they were treated fairly, well supported by the registered manager, able to raise issues and would recommend the care home as a good place to work.
Staffing Levels
3/10
✕
Staff were not always effectively deployed and we observed that staff were not always available in communal areas; agency staff used to cover shortfalls but induction checklist not always in place.
Training & Dev
5/10
!
Staff told us that they were provided with training and induction when they commenced their role; competency checks were completed to evidence understanding in key areas.
Management
4/10
!
Registered manager in post who was experienced and visible but governance systems were not effective at identifying or addressing areas for improvement, with breaches in governance.
Programmes
3/10
✕
Activities were provided but no evidence of significant community involvement from local groups; a ‘You said we did’ poster showed more activities had been actioned following feedback.
Points to consider
Staff get stretched so not always enough carers around when needed, and agency workers sometimes miss full checks or induction.
People told us that staff were kind, but they had to sometimes wait for support... Agency staff were used to cover shortfalls... a profile and induction checklist was not always in place
Risks like pain relief before personal care or close monitoring are not always followed as per care plans.
some of the care plans were not detailed... One person’s care plan stated that they should be provided with pain relief before staff delivered personal care... not being undertaken consistently... close monitoring... not being undertaken as outlined
Oversight is weak so issues like safety shortfalls and poor audits are not spotted or fixed quickly.
Some audits were completed but governance systems were not effective at identifying or addressing areas for improvement... no audits had been completed on health and safety and care plans
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews