Last updated: 10 February 2026
"Strong safety from harm and safe medicines with passionate, well-trained staff, but recruitment checks miss details and activities lack recent updates."
Staff had training and a good understanding of what to do to make sure people were protected from harm or abuse. People's medicines were managed in a safe manner... Regular checks were carried out of people's medicines to ensure records were accurate.
Staff were passionate about providing good care outcomes and took ownership of their practice. They understood their roles, responsibilities and their accountability.
There were enough staff to safely care for people. Staff found they could meet people's need throughout the night and day as well as being able to spend meaningful time with individuals.
Per 2018 comprehensive inspection: Staff had received appropriate training and support to enable them to fulfil their role... Staff had also completed specialist training specific to the people they supported. Staff received regular supervisions and appraisals.
The registered manager regularly reviewed the systems and processes in the service to determine if improvements were needed and where enhancements could be made.
Per 2018 comprehensive inspection: People enjoyed a range of activities... participating in community activities such as swimming and attending social functions community discos and social events. A number of people worked as part of 'The Green Team'.
Recruitment checks miss some details like full job histories and DBS records, even though they are fixing it.
there were some gaps such as evidence to demonstrate employment histories had been fully explored, what DBS evidence had been requested and current photographs. The management team were in the process of ensuring these gaps were addressed.
No activities coordinator or special programmes mentioned recently, so the role relies on basic community outings from older report.
Per 2018 comprehensive inspection: People enjoyed a range of activities... swimming... Green Team... cruise trips... holidays abroad.
AI Generated
Last inspected: January 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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