Working at Eastcliffe
Sidecliff Road, Sunderland, SR6 9PX
Operated by Swanton Care & Community (Autism North) Limited
10 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Strong safety from harm and safe medicines with passionate, well-trained staff, but recruitment checks miss details and activities lack recent updates."
Safety & Risk
8/10
✓
Staff had training and a good understanding of what to do to make sure people were protected from harm or abuse. People's medicines were managed in a safe manner... Regular checks were carried out of people's medicines to ensure records were accurate.
Staff Culture
7/10
✓
Staff were passionate about providing good care outcomes and took ownership of their practice. They understood their roles, responsibilities and their accountability.
Staffing Levels
6/10
✓
There were enough staff to safely care for people. Staff found they could meet people's need throughout the night and day as well as being able to spend meaningful time with individuals.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff had received appropriate training and support to enable them to fulfil their role... Staff had also completed specialist training specific to the people they supported. Staff received regular supervisions and appraisals.
Management
7/10
✓
The registered manager regularly reviewed the systems and processes in the service to determine if improvements were needed and where enhancements could be made.
Programmes
6/10
✓
Per 2018 comprehensive inspection: People enjoyed a range of activities... participating in community activities such as swimming and attending social functions community discos and social events. A number of people worked as part of 'The Green Team'.
Points to consider
Recruitment checks miss some details like full job histories and DBS records, even though they are fixing it.
there were some gaps such as evidence to demonstrate employment histories had been fully explored, what DBS evidence had been requested and current photographs. The management team were in the process of ensuring these gaps were addressed.
No activities coordinator or special programmes mentioned recently, so the role relies on basic community outings from older report.
Per 2018 comprehensive inspection: People enjoyed a range of activities... swimming... Green Team... cruise trips... holidays abroad.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews